Privacy Policy

1. Information We Collect

To provide our AI chatbot services, we collect:

• Your account information (email, username, profile details)
• Characters you create (including their descriptions and images)
• Your chat conversations and interactions
• Your subscription and payment information
• How you use our services and your preferences

We may also collect information automatically through cookies and similar technologies to improve your experience and analyze service usage.

2. How We Use Your Information

We use your information to:

• Provide and improve our chatbot services
• Process your payments and manage your subscription
• Keep your conversations and characters safe and accessible
• Send you important updates about our services
• Protect our services from misuse and abuse
• Train and improve our AI models (in anonymized form)
• Comply with legal obligations and enforce our terms

3. Data Security

We take your privacy seriously and implement strong security measures. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

• Your data is protected with industry-standard security measures
• We regularly update our systems to maintain security
• Access to your personal information is strictly limited
• We use encryption to protect your data in transit and at rest

4. Your Rights

You have control over your information:

• Access and download your personal information
• Delete your account and associated data
• Control who can see your created characters
• Manage your notification preferences
• Export your chat history and character data
• Object to or restrict certain data processing
• Withdraw consent for data processing where applicable

5. Third-Party Services

We work with trusted partners to provide our services:

• Payment processors for secure transactions
• Cloud providers for data storage
• AI providers for chatbot functionality

These third parties may have their own privacy policies and data handling practices. We encourage you to review their policies to understand how they handle your information.

6. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information when it is transferred internationally.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions about your privacy or data, please contact us at:

Email: privacy@hoshipix.com